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South Baozi Pu, is Liu Youxian and Ni Hongmei couple run the store for nearly three years. This middle-aged couple from Hubei Province, Changchun City in Jilin rented a 20 square meters of the shop, at the top of the back side of the shop lifted a bed, is their home.
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Unusually, in this Baozi Pu has no cashier, but let customers pay on their own, the change to vote the money, the couple will not stalking, but did not install the camera monitor.
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And Ni Hongmei Liu Youxian in unison: "Customers can come bun is our trust, we should trust them."
Because of a "trust",louboutin chaussures, Baozi Pu business so far,moncler uomo, except for three customers forget any money,peuterey online, but no one customer made a mistake because of their own bill.
Self-pay provoke controversy
Three years ago, at the opening night of Baozi Pu, Ni Hongmei busy day with her husband, said a "idea", "the shop we two people busy, while working side money without sanitation, simply let the customer pay for it themselves." . This husband and wife leave their homes to work hard to do business in Changchun before, also in the three cities opened a small restaurant, but never tried to let customers pay on their own.
First sound, 刘友贤 doubting, but then thought of doing business in Changchun have repeatedly heard relatives and fellow locals praise too enthusiastic, finally she agreed to the idea of his wife, "first try."
Every morning at six, the South Baozi Pu open for business. Before operating, Ni Hongmei 300-400 will change in one hundred dollars of the money made by shoe box,tiffany e co, face value from 1 yuan to 50 yuan, the cash drawer does not cover. A desk drawer directly on the shop side.
The first few days, the couple "really worried" every customer to throw money at the change when the cash box, the couple can not help but want to "stare at." Trial for three days, "I feel feasible," the couple simply let go, no longer staring process customer payments.
Liu Youxian couple of practices, led to many customer queries and concerns: social complexity, Paul missing who would find the money or less money. Customers also joked, "if it does not receive the cash box good, I'm going to earn more money." Until now, the couple still often hear new and old customers to remind, "This is not tricky children."
Other nearby shops that matter, that the couple is "limelight", "want to be famous." In this regard, it has always been "good-natured" of Liu Youxian some angry, "We are ordinary people, just law-abiding way of doing business."
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There are some customers told China Youth Daily reporter, "I feel very good to be trusted," Changchun also has snack shop for customers to pay for their own, but the couple such as Liu Youxian "not stalking" and "not monitored", but also never met. Because the couple did not guard, mostly on their own when customers pay gingerly, wary of miscalculations account, more than take the money. When the bill,zanoti, many customers have developed a reimbursement habits: "Boss, I ate a drawer bun, a bowl of wonton,woolrich outlet roma, put in 20 yuan, 11 yuan to find ......"
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Since trust, trust in the end
Store many guests, when the couple is not busy, the nominal value of 50 yuan will the money box and 100 yuan of the "big ticket" Picking out into the desk drawer. This is not for anti-theft, but taking into account the change will not achieve the role of Bai Yuanchao, cash drawer space is limited, Ni Hongmei said.
Over time, the old customers when there is no change, directly to 50 yuan or 100 yuan "big ticket" in a drawer in his mouth and shouted, "madame, this is my 100 yuan, to see true and false." The couple often smile, "directly into the herd."
At this time, another customer to remind the couple, "quickly put the money in the drawer good income, if to be thinking about, once gave captured." Some customers also do not trust the "big ticket" into the drawer, went in front of Ni Hongmei, put money directly stuffed her apron pocket.
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"Keep the change on the next plane on the trip, not timely received a good big ticket", often hear the "well-intentioned people," the orders, Ni Hongmei smiled and responded, "all right." In Ni Hongmei and her husband opinion, since trust, trust in the end.
Now,ceinture louis vuitton, whenever there is a new customer to the store bun, old customers will be helped to inform, "This is self-pay." Some new customers are not accustomed to, have to change for the couple money, eager to help start cashier old customer altogether.
Because of this trust, the couple in the customer circle has a good reputation and popularity. During leisure, 倪红梅 love love to laugh, love and customers to chat, some customers are willing to be happy or bothering to 倪红梅 talk.
Customers who take the initiative for the couple to worry about
"Liu sister particularly concerned about us, see that we need to take the initiative to help,tiffany e co outlet," Ni Hongmei mouth "Sister Liu" is a 58-year-old retired sister. Opening the first day, Liu sister with love to eat Baozi Pu,ceinture burberry, Ni Hongmei couple will therefore get acquainted. "Liu sister" told the China Youth Daily reporter,moncler originale, because the couple enthusiastic and willing to trust strangers, so they "play acting like them."
Opening the fourth day, the couple stopped water Baozi Pu, Ni Hongmei Liu sister let her take two empty barrels, before Ni Hongmei ask where to go to fetch water, Liu sister has been holding a bucket out the door. So come back when Ni Hongmei know, Liu sister back home to pick up two buckets to mention the sixth over.
Foreign spouses to work hard to see this is not easy, Liu sister sent back to them cookers and bedding. Liu sister's care, let Ni Hongmei heart, "very warm." When the holidays, will be more packages Ni Hongmei some ravioli and dumplings sent Liu sister.
Late last year, I heard Baozi Pu area where the house to be demolished, retaining many old customers from the couple: a new shop to find the nearest bar, you far away, we have no buns to eat. And some customers find new outlets for the couple picked up the heart of things.
Ma Daqing working every vacation back to Changchun, have to Baozi Pu in "a drawer eat steamed buns, a bowl of wonton." I heard the demolition issue, Ma initiative to help the couple find out a good one shop. During that time, there are a number of customers have told the couple, where there are rental shops nearby area much, how much rent.
Although it is let down,scarpe hogan uomo, still believe that "still more than good."
Baozi Pu opened in the second year, one day a middle-aged man told Ni Hongmei point meal, he forgot to bring money. Commitments to pay back the money within three days will come, but so far the couple have not seen this person before. "I was really a little angry," Ni Hongmei outspoken, but later wanted to come and feel,louboutin prix, perhaps the other side has left Changchun,louboutin online france, inconvenient to come back, "When is a good thing."
Thereafter two who has not paid, the situation is probably the case. Customers who were present,peuterey, sometimes think, but also to the couple asked, and criticized those customers "no quality", "too mean." But Ni Hongmei told the China Youth Daily reporter, she and her husband are more willing to believe that the other party was not intentional.
Just five months ago, there is an old customer to the couple borrowed 200 yuan,abercrombie fitch donna, saying it was urgently, the next day will also. Before the Spring Festival this year, Liu Youxian phone inquiries, renewed commitment to each other, "the next day also," until the next day when Liu Youxian bombarded again, the other side of the phone already unable to connect.
When a reporter asked if he did have a customer to borrow money will lend it Coincidentally, the couple said, because it will not affect their confidence in customers, "still more than good."
(Original title: husband and wife Bao Zipu flagship brand trust touted)
(Edit: SN021)
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