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Survey found that 19 travel agencies,bracciale tiffany, change itinerary, accommodation standards and other acts to reduce the prevalence of
Nanfang Daily (Reporter / Yin Fu Hua) Reporters learned yesterday from the Foshan City Council last August to December City Council sent 27 people to Foshan (including four district included) of 19 travel agency services for tourism consumer experience investigation. Consumer experience in social activities carried out by the Council for the first time, they found 27 unannounced visits to the travel routes, the presence of trespassing by shopping, casual itinerary change, reducing board standard behavior.
Mission to fight against alleged consumer's right to know and the right to choose
City Council sent a total of 27 unannounced visits to the 19 travel agency services, survey experience target age from 25--60 ages, occupations include cadres, teachers, reporters, lawyers and the like. To ensure data is true, each participant choose a different travel agencies, different tours,chaussures louboutin, as ordinary consumers to participate in the tour,cappelli 47brand, conducted consumer experience, every day faithfully carry out physical examination and submit a report on consumer experience.
Survey shows Foshan Travel fight groups has become the norm, has been arrested for violation of consumers right to know and the right to choose. "It is not taboo to talk about the fight for the tour group, basically before the group to explain individual travel group will fight, and some even express 'travel agencies have the right to fight groups'." City Council correlation analysis,new balance paris, cross-FIT fight Mission carried out by other companies put together, tourists Jietuan Which club is a little too uninformed, travel agencies themselves did not know. "The experience of activity, there are two travel agencies in advance Description Jietuan club name,rayban lunette de vue, but in the end Jietuan agency or changed. Sanshui Yunnan International Travel agency and tour even after Jietuan contacts change has not informed visitors , so that visitors at the airport waiting for a long time. "
In particular, the Council so worried that the tour group to fight different travel agents from around the country, there are differences in price and service,escarpin louboutin occasion, but only one, "on the lower,louis vuitton occhiali da vista, not higher," has become the usual travel choices. As Foshan CITS "Long Feng-ZZ four B20101119SK" group to the destination spelled out the super large group of 49 people; there are stars Foshan Travel Wuyuan 4 days tour, Flying regiment to fight a twin mission, quality down No l!
Meals for groups not poor quality sanitation
In the travel process, consumers are not satisfied with eating, according to the City Council, "consumer service experience Logs" table statistics, a total of 27 130 meals, despite repeated advance of the tour guides consumers "epidemic", that "local Under diet flavor and conditions have some differences with Guangdong, please understand "the situation, there are still 40.8% of the food is generally evaluated,scarpe hogan, 4.6% rated as poor.
"Whether to domestic and foreign, northeast, southwest and go anywhere invariably dishes, every meal is eggs,golden goose sneakers francy, tofu, Chinese cabbage, etc. is indeed difficult to say good." The source pointed out,louboutin soldes, it is now the tour group meals poor, less meat and less vegetables hungry, poor quality, poor taste,louboutin femme, as well as the local health is not good. Back home, such as GD Foshan large group 20,101,103 Fujian Wuyishan in two days, not taste fresh fish dishes, the number of varieties of breakfast are less, the number of group meals and more,abercrombie e fitch, had to grab food to eat. Some characteristics of the trip agreed feast did not materialize, as the stars Foshan Travel Wuyuan four days tour contract carp feast and feast Jingdezhen porcelain, in fact, only ordinary travel team meal.
15.4% without changing the tour itinerary
Survey information shows that 15.4% of the tour itinerary change,porsche design lunette de soleil, some spots even canceled. As Foshan Star Travel Wuyuan 4 days tour,links bracciali, one of the attractions was originally agreed its selling point,asics gel lyte 3, but said not enough time to push canceled, the cost of this attraction is not only non-refundable, but use that time to go shopping.
Since the itinerary is unreasonable, play in wasted time, triggering numerous consumer dissatisfaction. For example Foshan Star Travel Wuyuan four days tour to take different vehicles arrive Flying group with twin-group play together to fight groups, in order to accommodate the arrival time of the train group, Flying group spent the first day in the hotel, the last day of twin Mission time low earlier return, and give Flying groups go early to the airport terminal, a waste of time equal to two half-day Flying group, so that the quality of play group Flying over twin group!
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Also,hermes bracelets, the City Council will recommend travel agencies, tour guide future flexible travel arrangements should give due consideration to the feelings of tourists. Such as Beijing, Sanshui wonderful holiday tour to traffic jams, and so avoid the peak tourist reason to change the itinerary,trainer adidas, so well-known attractions in Xiangshan of play time is too short,lacoste lunette de soleil, no time to savor visitors the beauty Fragrant Hills. Also part of the City Council also noted that fee plus travel sights high prices,cartier bracciali, there is no bill. As big tour in Fujian "by bamboo raft tour Jiuquxi" scenic spots publicity 100 yuan / person, tour guide fee 120 yuan / person; Taiwan 20,101,108 groups, tourists and tour fees apply for additional tourist spot is 10 times the cost of the publicity!
Tourism Quality Supervision reminded the public, before departure, travel agencies want to play in fulfilling the contract emphasized, while visitors should pay attention to the preservation of evidence, if you encounter infringement, the relevant department verified the relevant travel agency can fine of 100,000.
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